DEFENSE INFORMATION SYSTEMS AGENCY (DISA)

Requirement

TSM was responsible for establishing policies and procedures for auditors to monitor the cost of telecommunications and leased lines to the government.

Solutions

TSM developed user manuals, and auditing guides for auditors to calculate the best cost and best value for the government when leasing vs. Buying services and equipment needs for government sites. TSM trained 43 users.

Customer Satisfaction

Auditors currently use the procedures to reduce government cost for telecommunications requirements.