Technical Solutions and Maintenance, Inc.

(703) 370-1104 

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TSM’s ISO Certification

TSM is an ISO 9001:2015 certified small business. This certification means that we use processes and procedures to guide the services and deliveries we provide to our customers. We have structured checks and balances in place to maintain consistency and quality across the services we render in order to produce what our customer expects. This leads to greater customer satisfaction and increased control over what we do. Having the right objectives, metrics, and procedures, management and employees are better able to focus on what’s important.

Quality for our teams not only mean what the customer expects, but also their implied expectations, too. Our regular process audits and as-needed audits provide the objective feedback needed to correct any deviations from our quality path and keep us focused on our goals. Our certification has laid the platform for us to meet the following corporate objectives:

• Meet Customer Requirements
• Attract Markets for Quality Driven Customers
• Increase Customer Satisfaction 
• Describe and Communicate Our Corporate Processes
• Improve the Consistency of Our Operations
• Focus Management and Employees on Quality
• Improve Efficiency, Reduce Waste, and Save Resources

Iso Certification ANAB Accredited
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